Privacy Policy
Effective Date: May 1, 2025
Injury Client Solutions (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website (the “Site”).
By accessing or using our Site or services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Information"). We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, and other information you provide.
Health-Related Information: Any case-specific details you provide related to a legal claim or injury.
Online Activity Information: Browsing history, IP address, device identifiers, location data, and cookies when you interact with our Site.
Anonymous Information: Aggregated data that cannot reasonably identify you.
2. How We Collect Information
We collect information from:
Direct submissions: When you fill out forms, request information, or otherwise communicate with us.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect online usage information.
Third Parties: Such as advertising networks, referral partners, and service providers.
3. How We Use Your Information
We use your information for purposes including
Connecting you with participating attorneys or law firms
Performing lead qualification and intake
Marketing and promotional communications (you may opt out at any time)
Improving our website and services
Complying with legal obligations
4. Sharing and Disclosure of Information
4.1 Marketing Intermediaries
We may be hired by a referral source or marketing agency to generate leads for law firms. Your information may be shared with service providers who contact you, perform intake, and may refer you to a law firm.
4.2 Our Service Providers
We engage third-party service providers to help operate our business and perform services on our behalf. These may include IT services, intake support, legal services, marketing, analytics, and email communications. We provide them with only the data necessary to fulfill their roles.
4.3 Legal Requirements and Safety
We may disclose your information to comply with applicable laws or regulations or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4.4 Corporate Transactions
In the event of a merger, sale, reorganization, or similar transaction, your information may be transferred to the acquiring entity under terms that protect your information in line with this Privacy Policy.
4.5 Our Affiliates
We may share your data with affiliates that are under common ownership or control. These entities will be bound by this Privacy Policy.
4.6 Sale or Sharing of Personal Information
In the past 12 months, we may have sold or shared your Personal Information with law firms for lead referral purposes. You have the right to opt out of this.
5. Advertising and Analytics
5.1 Our Use of Anonymous Data for Advertising
We may use third-party ad services and tracking technologies (such as pixels, cookies, and ad tags) to serve targeted advertisements based on your interaction with our site and services.
5.2 Third-Party Advertisers
Advertisers may collect anonymous data about your interactions and use it under their own privacy policies. You may opt out of interest-based advertising through the Digital Advertising Alliance at: http://www.aboutads.info/ choices
6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing information.
7. Security
We implement commercially reasonable physical, technical, and administrative safeguards to protect your information. However, no data transmission over the Internet or method of storage can be guaranteed to be 100% secure.
8. Data Retention
We retain information as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods depend on factors such as:
The nature of our relationship with you
Statutory or contractual requirements
Legal or regulatory investigations
9. Your Privacy Rights
9.1 Access, Deletion, and Do-Not-Sell Requests
Depending on your state of residence and applicable law, you may request:
A copy of your Personal Information
Deletion of your Personal Information
That we not sell or share your Personal Information
To submit a request, contact us using the methods in Section 13. You may authorize an agent to make these requests on your behalf. We may require verification of your identity before fulfilling your request
9.2 Unsubscribing from Marketing
You may opt out of marketing communications by clicking “unsubscribe” at the bottom of our emails or by contacting us.
10. Children’s Privacy
We do not knowingly collect Personal Information from children under 13. If we become aware that such information has been collected, we will delete it
11. California Residents – Your Rights
If you reside in California, you have the rights under the California Consumer Privacy Act (CCPA) and the "Shine the Light" law:
No Discrimination: We will not discriminate against you for exercising your privacy rights.
No Financial Incentives: We do not provide financial incentives in exchange for your data.
Right to Opt-Out: You may direct us not to sell your Personal Information.
To make a request, see Section 13.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated effective date. Continued use of the Site after changes indicates your agreement
13. Contact Us
To exercise your privacy rights or ask questions about this policy, you may contact us via:
Phone: (813) 568-1329
Email: [email protected]
